At this level, guests should
expect clean and well-maintained accommodations providing the necessary facilities for an
enjoyable stay. Criteria includes standards such as room size, window screens and coverings,
clothes storage, linens, door lock, smoke detector, and parking facilities.
This level equates to what is popularly considered “mid-range” accommodation. It exceeds the 1
star level in quality of mattress, bed linen, floors/window/wall coverings, and in provision of
bedside and seating area lighting, additional room furniture, and parking space.
These properties will offer larger units with additional room furniture, coordinated
furnishings, better quality mattresses and linens, and will be equipped with clock/alarm, extra
amenities in washrooms, etc. Private baths for all BB rooms is a requirement for a 3 star and
higher rating. Three star properties offer above average facilities and services.
This rating indicates exceptional quality in all areas of facilities and services offering
superior quality throughout the property in areas of guestrooms, bath and common areas. The
property typically provides laundry/valet service as well as many additional amenities.
A 5 star property is luxurious at a world standard, offering outstanding facilities, guest
service and amenities.
Remember, in order to be in a position to be licensed, a property must obtain the “1” star
level in areas of facility requirements (clean, comfortable accommodations). Properties
which do not obtain this level cannot be licensed. Properties that meet the minimum
licensing requirement may request a full rating evaluation and have the opportunity to
achieve between 1 and 5 stars.